Job Title: Enterprise Solution Architect
Location: Atlanta, GA (Hybrid – minimum 4 days/week in office)
Reports To: Enterprise Sales Director
Travel: >50%, primarily to customer locations
Position Overview
The Enterprise Solution Architect is a strategic sales resource who blends sales acumen, pre-sales expertise, and technical implementation capabilities. This role drives enterprise revenue growth by partnering with the sales team to uncover customer needs, design tailored solutions, deliver compelling demonstrations, and ensure long-term adoption of Kobiton’s mobile testing platform.
The ideal candidate thrives in customer-facing engagements, can bridge the gap between business and technology, and ensures customers realize measurable business outcomes from their investment.
Key Responsibilities
Sales & Pre-Sales Engagement
- Partner with the Enterprise Sales team to identify opportunities and provide technical leadership in the sales cycle.
- Lead discovery sessions to uncover customer pain points, technical requirements, and business objectives.
- Deliver persuasive product demonstrations, presentations, and proofs-of-concept (POCs).
- Design and present tailored solution architectures that align Kobiton’s platform with customer needs.
- Contribute to RFP/RFI responses, technical assessments, and competitive positioning.
Technical Implementation & Customer Success
- Support customer onboarding with best-practice implementation, configuration, and integration guidance.
- Serve as a technical liaison between customers and Kobiton’s Product, Engineering, and Support teams.
- Provide hands-on assistance with CI/CD integrations, automation frameworks, and troubleshooting.
- Ensure on-premise Kobiton Labs are properly configured, stable, and optimized for high performance.
- Train customer teams on Kobiton Lab best practices to maximize adoption and ROI.
- Collect and analyze KPIs across lab performance, testing productivity, and business metrics to demonstrate value.
Thought Leadership & Continuous Improvement
- Stay current on mobile testing trends, DevOps practices, and competitor offerings.
- Represent customer feedback in product roadmap discussions and advocate for improvements.
- Create and maintain whitepapers, case studies, technical guides, and videos for customers.
- Represent Kobiton as a technical expert at conferences, industry events, and webinars.
- Education: Bachelor’s degree in Computer Science, Engineering, Information Systems, or related field (or equivalent practical experience).
- Experience:
- 5+ years in a similar role (Solution Architect, Pre-Sales Engineer, Technical Consultant, or Enterprise Architect).
- Proven track record in application testing, QA, or DevOps environments strongly preferred.
- Mobile application/testing experience preferred, but not required.
- Technical Expertise:
- Strong knowledge of CI/CD pipelines, test automation frameworks, and enterprise software integration.
- Familiarity with test automation tools (e.g., Selenium, Tosca, Katalon, LoadRunner, etc.) is a plus.
- Hands-on experience with mobile automation programming languages (e.g., Appium, Espresso, XCUITest) is a plus.
- Business & Soft Skills:
- Exceptional communication and presentation skills with ability to address both executive and technical stakeholders.
- Demonstrated ability to lead technical discovery, design, and solution workshops.
- Strong problem-solving skills and customer-centric mindset.
- Comfortable balancing sales influence with technical credibility.
- We offer a competitive base salary plus commission, aligned with industry standards and your experience, designed to reward both renewals and expansion success
- Join a team that is impacting the ever changing and growing mobile industry
- Work with an extraordinary and diverse global workforce
- Collaborate at a great office located in the 1776 building between Buckhead and Midtown
- Continue to grow by participating in company-sponsored training and development opportunities through our Growbiton program
- Enjoy Self-Managed (sometimes referred to as unlimited) Paid Time Off (PTO)
- Take advantage of our comprehensive Medical, Dental, & Vision insurance
- Contribute to a 401(k) retirement plan
- Any employee expecting can take part in our Paid Parental Leave Program
- Enjoy free access to the fitness center in the 1776 office building and coffee at Bellwood Coffee Shop
Kobiton is proud to be an equal opportunity employer. We care about our people and celebrate our differences. We want to work with talented, collaborative, and innovative people. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other characteristics protected by law.