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Are you a Senior ServiceNow Developer? Join our service delivery team!

You will be focused on supporting our Customer Experience and IT teams ServiceNow instances. This includes mentoring technical teams, intaking business requests and a strong partnership with the business teams. We are looking for a candidate with a deep technical knowledge of ServiceNow ITSM and CSM, strong communication skills, and the ability to prioritize and support the key objectives of the business.

Responsibilities:

• Develop, implement and maintain ServiceNow applications and related integrations from initiation to completion, tailored to the business requirements
• Develop workflows and scripts to personalize existing ServiceNow applications and automate and improve business processes
• Understand detailed requirements and own your code from design, implementation, test automation, and delivery of high-quality solutions to our customers
• Design quality features and plan how the applications and solutions will evolve in the future
• Solving complex problems in a highly dynamic and fast paced environment
• Having a strong focus on code quality, reusability, and maintainability

Qualifications:

• Expertise level of understanding ServiceNow Platform (CSM) and its capabilities
• 5+ years’ experience with ServiceNow app development
• Experience with understanding business needs and how to standardize processes and solutions at a design level
• Understanding of service-oriented architecture, software application architecture, and the ability to consult with end users about these topics
• Experience with web technologies JavaScript, ES5+, HTML, CSS/SCSS, SQL
• Knowledge of web-based protocols and standards (Web services, SOAP, REST, WSDL, XML)
• Understanding of data structures, algorithms, object-oriented design, design patterns, and performance/scale considerations
• Result-oriented and good communication skills
• Critical thinking skills and ability to work through problems

Nice to have:

• Experience in one or more JavaScript frameworks like AngularJS or React
• Being able to lead small project teams
• 3+ years of working experience with ServiceNow modules like Service Portal, ITSM

What you can look forward to:

• Hybrid office set up
• Flexible working hours
• Professional & personal development
• Public transport ticket (Wiener Linien card)

Tricentis Core Values:

Knowing what we need to achieve and how to achieve it is important. Tricentis core values define our ways of working and the behaviors we model that create an enjoyable and successful Tricentis life.

• Demonstrate Self-Awareness: Own your strengths and limitations.
• Finish What We Start: Do what we say we are going to do.
• Move Fast: Create momentum and efficiency.
• Run Towards Change: Challenge the status quo.
• Serve Our Customers & Communities: Create a positive experience with each interaction.
• Solve Problems Together: We win or lose as one team.
• Think Big & Believe: Set extraordinary goals and believe you can achieve them.

About Tricentis: Tricentis is a software company officially founded in 2007, with primary focus on software quality assurance. Whether exploratory or automated, functional or performance, API or UI, as well as mainframes or custom applications or packaged applications, or cloud-native applications - our comprehensive suite of specialized Continuous Testing tools makes DevOps real by giving our clients the confidence to release on demand.

Tricentis is proud to be an equal opportunity workplace. Qualified applicants will receive consideration for employment without regard to race, color, ethnicity, gender, religious affiliation, age, sexual orientation, socioeconomic status, or physical and mental disability and other statuses protected by law.

Global Sanctions Compliance

We comply with all applicable global sanctions and export control laws. Candidates must not be listed on any government restricted party lists (including OFAC SDN List and U.S. Commerce Department restricted lists) and must certify that their employment would not violate any sanctions or export control regulations. Candidates must notify us of any changes to their status during the application process or subsequent employment.