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On-site, 5 days per week

Prague, Czech Republic

As a Corporate Services Coordinator and member of the Global Corporate Services team at Tricentis, you will be responsible for creating an exceptional workplace environment for the office – one that supports our collaborative and diverse culture of innovation as we oversee the daily operations of our offices around the world.

As the first point-of-contact and primary support resource for the Prague office, you will ensure the location is well maintained, safe and offers an engaging and productive work experience for all the teams. We are looking for an energetic, confident candidate who is a highly organized self-starter. Through your friendly and professional attitude, you are accessible and open to employees’ requests, concerns, or needs related to the office. It is important that you remain responsive and prepared to collaborate effectively with a wide range of individuals—including local team members, senior leadership, contractors, and visitors from around the world.

You will wear multiple hats as you coordinate and facilitate the daily operations in the Prague office. Your excellent time management abilities ensure you can successfully handle and prioritize the diverse range of requests you'll receive. This role will provide you with a great opportunity to find creative ways to run the office as if it is your own.

Essential Functions and Responsibilities:

• This role requires physical presence in our Prague office 5 days / week.
• Provide world-class customer service to our staff for all office and facility needs.
• Handle day-to-day tasks to keep your office running efficiently. Work with a daily task sheet as well as adding your own time management skills to ensure efficiency.
• Be proactive – anticipate needs and address issues before they become a problem within the office.
• Greet employees, customers, and visitors in a professional and courteous manner.
• Communicate clearly, both written and verbally, with all employees and vendors.
• Liaise with landlord and property management team on regular basis to ensure building services are provided in accordance with the lease and Tricentis’ needs and expectations are met. Submit work orders and schedule repairs as needed.
• Manage office security including badging and access control. Respond in a quick manner if need to create or cancel entry badges.
• Follow security and emergency procedures as defined to respond to emergency situations in a calm, efficient manner.
• Manage incoming and outgoing correspondence, including mail and packages.
• Order and maintain office and kitchen supplies applying creativity within your ordering while staying within the budget provided to you.
• Understand and support the office space and seat planning within your location.
• Manage schedules for conference rooms and office spaces.
• Become familiar with and work independently in our finance system. Stay on top of handling invoices and opening purchase orders. Manage within the budget provided to you, and actively participate in the yearly budget planning process.
• Liaise with vendors for leased equipment and negotiate deals as needed. Ensure maintenance schedule is followed.
• Handle all office events both on-site and externally. Coordinate small events and twice-yearly larger functions: the summer social & winter holiday event. Assist with event planning, meeting logistics, social activities, and arrange catering. Maintain locality knowledge related to event/meeting venues, restaurants, and service vendors.
• Assist with new hire onboarding as well as helping with offboarding.
• Provide guidance navigating our travel management system booking process.
• Support an assigned secondary office location with general support tasks as needed.
• Collaborate with the entire Global Corporate Services team which includes other Corporate Services Coordinators, Global Operations Coordinator, the management team. Be open to ask questions and receive feedback as well as provide suggestions.
• Support the Global Corporate Services leadership team with Ad-Hoc requests.
• This position reports directly to the Manager, Global Corporate Services located in Vienna, Austria

Qualifications

• Maturita/High School Diploma and 3+ years of experience in a similar role.
• Fluency in both Czech and English is mandatory.
• In-depth understanding of MS Office Suite.
• A naturally friendly individual who wants to go above and beyond to support people.
• An independent thinker who can effectively prioritize tasks to meet deadlines in a fast-paced, constantly evolving environment. Your creativity allows you to find quick, clever, and unconventional solutions to overcome challenges.
• A skilled communicator, able to work across several departments with professional level verbal and written communication.
• Flexible and astute time management. Be able to continuously shift work tasks to handle unforeseen changes throughout the day.
• Demonstrate a high level of attention to detail as well as strong interpersonal skills.
• A positive attitude and a strong sense of urgency in resolving any issues that may arise.
• A dependable individual who we can count on in this global workplace.
• Basic experience in budget management.
• Basic experience in event planning.

What you can look forward to:

• Learning and career growth opportunities
• Collaborative environment with industry-leading experts
• 25 days of paid annual leave
• 2 days of paid volunteering leave annually to support your local community
• 3 paid sick days
• Extended sick leave coverage
• Employer-matched pension contribution up to 2% of your base salary
• Edendred Cafeteria (including Multisport), CZK 1,300/month
• Monthly meal allowance
• Company-provided life and disability insurance
• Comprehensive training opportunities
• Regular company events including professional development sessions, Hackathons, Meetups, Team celebrations, Sports activities, Social gatherings, Seasonal BBQs, Board game nights
• Stable, well-established company

Tricentis Core Values:

Knowing what we need to achieve and how to achieve it is important. Tricentis core values define our ways of working and the behaviors we model that create an enjoyable and successful Tricentis life.

• Demonstrate Self-Awareness: Own your strengths and limitations.
• Finish What We Start: Do what we say we are going to do.
• Move Fast: Create momentum and efficiency.
• Run Towards Change: Challenge the status quo.
• Serve Our Customers & Communities: Create a positive experience with each interaction.
• Solve Problems Together: We win or lose as one team.
• Think Big & Believe: Set extraordinary goals and believe you can achieve them.

About Tricentis:

Tricentis is a software company officially founded in 2007, with primary focus on software quality assurance. Whether exploratory or automated, functional or performance, API or UI, as well as mainframes or custom applications or packaged applications, or cloud-native applications - our comprehensive suite of specialized Continuous Testing tools makes DevOps real by giving our clients the confidence to release on demand.

Tricentis has more than 1500 employees working in across over 20 global offices in US, EMEA, APAC serving over 2100 customers, and currently expanding our R&D centers to two new locations in the Czech Republic – Prague and Brno - Hybrid office environment.

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