Associate Technical Writer

Tricentis

Tricentis

Marketing & Communications, IT
Prague, Czechia
Posted on Nov 26, 2024

We are seeking a highly motivated Associate Technical Writer (entry level) to join our dynamic team in the Czech Republic (Prague). We’re passionate creators – of products, of experiences and of the future of software testing automation.

If you are passionate about translating complex software concepts into simple, digestible content and thrive in fast-paced environments, we would love to hear from you!

Company Description:

Tricentis is the only vendor to achieve “leader” status in all three top analyst reports (i.e., the “Triple Crown.”) This honor is based on our technical leadership, innovation, and a Global 2100 customer base of 1500 companies, including global enterprises such as Allianz, ANZ Bank, Cisco, Dolby, Experian, First Data, HSBC, Merck, Office Depot, Samsung, Swiss Re, Starbucks, Telstra, UBS, Vodafone, Whole Foods, and WorldPay. Customers rely on Tricentis to achieve and sustain test automation rates of over 90 percent—increasing risk coverage while accelerating testing to keep pace with Agile and DevOps.

What You'll Do:

As an Associate Technical Writer, you’ll gain insight into everything we do, with guidance from your assigned buddy until you're fully onboarded. You’ll be integrated into agile teams to perform tasks such as:

  • Create clear, concise, and user-friendly product documentation that explains complex software functionalities to a non-technical audience.

  • Work closely with UX designers to produce product UI copies that are tied to the company’s guidelines and best practices.

  • Collaborate closely with developers, engineers, and product managers to ensure timely and accurate content delivery.

  • Actively seek out information and work with subject matter experts to ensure the comprehensiveness and accuracy of documentation.

Who You Are:

  • Language Skills: Fluent in English with excellent writing skills.

  • Technical Prowess: You're tech-savvy and passionate about complex IT topics.

  • Agile and Adaptable: Comfortable working in a fast-changing environment and capable of adjusting strategies on the fly to meet project needs.

  • Investigative Mindset: Possess a journalistic spirit with a proactive approach to gathering information and integrating seamlessly into agile team dynamics.

  • Desired Educational Background: Degree in IT, computer science, or a related technical field is preferred.

Technical Skills and Experience:

  • Basic knowledge of HTML and CSS is preferred.

  • JavaScript skills are a strong advantage.

  • Prior experience in technical writing (documentation or UI copies) is also a strong plus.

You can look forward to:

  • Flexible working schedule (no core hours)
  • Learning and career growth opportunities
  • 25 days of paid time off
  • 3 Sick Days
  • 4 days of paid Volunteering Leave per year to get involved in your local community or in a cause that matters to you
  • Hybrid work environment, with home-office allowance
  • Meal allowance
  • Pension Contribution
  • Life & Disability Insurance
  • Paid Sickness leave
  • A team of passionate professionals who are experts in their fields
  • Events for employees to learn, celebrate, and socialize (training sessions, hackathons, parties, sports events, board game gatherings, BBQs) and much more

Tricentis Core Values:

Knowing what we need to achieve and how to achieve it is important. Tricentis core values define our ways of working and the behaviors we model that create an enjoyable and successful Tricentis life.

  • Demonstrate Self-Awareness: Own your strengths and limitations.
  • Finish What We Start: Do what we say we are going to do.
  • Move Fast: Create momentum and efficiency.
  • Run Towards Change: Challenge the status quo.
  • Serve Our Customers & Communities: Create a positive experience with each interaction.
  • Solve Problems Together: We win or lose as one team.
  • Think Big & Believe: Set extraordinary goals and believe you can achieve them.

About Tricentis:

Tricentis is a software company officially founded in 2007, with primary focus on software quality assurance. Whether exploratory or automated, functional or performance, API or UI, as well as mainframes or custom applications or packaged applications, or cloud-native applications - our comprehensive suite of specialized Continuous Testing tools makes DevOps real by giving our clients the confidence to release on-demand.
Tricentis has more than 1500 employees working in across over 20 global offices in US, EMEA, APAC serving over 2100 customers, and currently expanding our R&D centers to two new locations in the Czech Republic – Prague and Brno - Hybrid office environment.

we need multiple perspectives to do that. That isn’t just lip-service; we update our processes if we find a way it can be more inclusive.

That’s why Tricentis is proud to be an equal opportunity workplace. Qualified applicants will receive consideration for employment without any regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran.