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In this high-growth, execution-focused company, the Sales Operations Specialist will support our leaders and teams through process improvement, operational execution, and strategic guidance. This role will align with APAC sales operations and help develop a cohesive, strategic approach to our GTM approach for our APAC business. A natural team player with a Customer First attitude, the ideal candidate will demonstrate a mix of practical experience, social skills, data analysis, and a steadfast drive for business improvement to make positive organizational change. This is an opportunity to partner closely with senior leadership to help shape the growth trajectory of a market-leading, pre-IPO software company.

As the APAC Sales Operations Specialist, you will:

• Work with GTM Operations and Sales leadership teams to develop, implement, and lead the operational infrastructure and strategy to drive the business forward
• Provide ongoing operational support to the First Line Managers and Second Line Managers
• Support weekly, monthly, and quarterly operating cadence for APAC sales regions with forecast reviews, pipeline analysis, and operational enhancements, etc.
• Collaborate with Sales Operations leadership to drive operational excellence through best practice sharing and process adoption across the sales organization
• Operate as an agent of change, driving timely and effective communication to all cross-functional stakeholders
• Make data driven recommendations to help improve productivity and performance, and provide actionable insights into the business
• Work cross-functionally with key stakeholders to improve collaboration and overall business process
• Work in key sales process applications including, but not limited to Clari, SFDC, PowerBI, and others
• Partner with GTM Operations team members on various cross-functional processes and analytics to unlock data reporting and insights and propose opportunities for Sales
• Develop strong working relationships and planning programs with internal Business Application teams to design new and optimize current workflows
• Identify and implement automation components into processes and tech stack to drive efficiencies enabling Tricentis to have frictionless engagements with its Customers

Qualifications:

• 3+ years of related work experience required, ideally in a publicly traded, or $100M+ ARR SaaS company.

• Experience working in high performing regional or global Sales Ops teams

• Exceptional quantitative and MS Excel skills (i.e. sumifs, index/match, vlookup, table formulas, and pivot tables)

• Experience with systems processes and data analysis.

• Excellent written and verbal communication skills

• Preference for familiarity with Salesforce CPQ, Salesforce Communities, Clari, Tableau or PowerBI

• Ability to self-manage, scope, prioritize & communicate operational work deliverables.

• Ability to interface with all functions and teams.

• Experience working in a fast paced, complex, and dynamic environment.

• Experience working with system architects, Data Warehouse and BI developers, translating business requirements into technical language, and ensuring effective QA / UAT of data solution delivery.

• Ability to manage multiple, concurrent projects and work independently and thrive in a fast-paced, constantly changing environment.

At Tricentis, we strive for success while inspiring those around us by knowing what we need to achieve and how we’ll achieve it. Our core values serve as our guiding light to drive our every action and define our ways of working so that we can create and enjoy a successful journey and reach higher heights together.

• Demonstrate Self-Awareness: Own your strengths and limitations.

• Finish What We Start: Do what we say we are going to do.

• Move Fast: Create momentum and efficiency.

• Run Towards Change: Challenge the status quo.

• Serve Our Customers & Communities: Create a positive experience with each interaction.

• Solve Problems Together: We win or lose as one team.

• Think Big & Believe: Set extraordinary goals and believe you can achieve them.

We offer:

• Market conform salary + success-oriented performance bonus

• Health and wellness benefits

• Hybrid work model

• Personal and professional development

• Permanent, full-time employment

• And more!

Tricentis is proud to be an equal opportunity workplace. Qualified applicants will receive consideration for employment without regard to race, colour, ethnicity, gender, religious affiliation, age, sexual orientation, socioeconomic status, or physical and mental disability and other statuses protected by law.