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Tricentis
This job is no longer accepting applications
See open jobs at Tricentis.See open jobs similar to "Application Support (Performance Testing)" Fulcrum Equity Partners.Tricentis has expanded rapidly since its founding in 2007. Headquartered in the heart of Austin, Texas, Tricentis has office locations throughout the world. We are looking for people who are dynamic, passionate, and versatile – from entry-level to seasoned pro.
Now, we are expanding our footprint here in Manila, Philippines! Join us and be a part of a pioneering team.
JOB SUMMARY:
As a Technical Support Specialist, you will be responsible for the analysis, processing, troubleshooting, technical recommendation and resolution of technical inquiries, cases and requests from our customers who uses our products namely Tosca, QTest/Vera and Neoload.
The role is “customer-facing” and will require interactions via our self-service portal, emails, chats, and a few inbound calls. The team member is expected to collaborate with customers to deliver superior customer experience, leveraging effective communication and problem-solving skills to ensure their needs are met with satisfaction.
RESPONSIBILITIES:
The Technical Support Specialist’s responsibilities include but is not limited to the following;
QUALIFICATIONS/REQUIREMENTS:
WHAT YOU’LL GET:
OUR CORE VALUES:
At Tricentis, we strive for success while inspiring those around us by knowing what we need to achieve and how we’ll achieve it. Our core values serve as our guiding light to drive our every action and define our ways of working so that we can create and enjoy a successful journey and reach higher heights together.
***Tricentis is proud to be an equal opportunity workplace. Qualified applicants will receive consideration for employment without regard to race, colour, ethnicity, gender, religious affiliation, age, sexual orientation, socioeconomic status, or physical and mental disability and other statuses protected by law.
This job is no longer accepting applications
See open jobs at Tricentis.See open jobs similar to "Application Support (Performance Testing)" Fulcrum Equity Partners.