Senior Site Reliability Engineer



Software Engineering
Prague, Czechia
Posted on Monday, June 24, 2024

Join our SRE Team and Revolutionize Tricentis SaaS Products!

The Senior Site Reliability Engineer is a pivotal role in our SaaS strategy. You will work closely with our engineering team to ensure unrivaled observability, availability, and performance of Tricentis SaaS Products."

As a Senior Site Reliability Engineer, you'll be the driving force of our user-facing services and production systems. We're seeking individuals with pragmatic operational skills and software craftsmanship, applying engineering principles, operational discipline to elevate our operating environments and codebase to new heights.

At the core of your responsibilities, you'll specialize in systems such as operating systems, storage subsystems, observability and networking while implementing best practices for availability, reliability, and scalability. But that's just the beginning of your thrilling journey with us!

Your Impact as an Senior SRE

  • Design, build, and maintain the product cloud infrastructure that enables seamless scaling to support hundreds of thousands of concurrent users.

  • Develop advanced monitoring systems that proactively alert on symptoms, ensuring rapid response to potential issues.

  • Leverage tools like Terraform, GitHub actions, and Kubernetes to efficiently manage our AWS or AZURE infrastructure.

  • Continuously enhance operational processes, making deployments, upgrades, and other tasks as boring and automated as possible.

  • Collaborate with product engineers on daily basis and influence product architectures designs

  • Be part of an on-call (PagerDuty) rotation to respond swiftly to incidents affecting availability, offering support to product engineers during customer incidents.

Our Tech Stack

Terraform, GitHub Actions, Kubernetes, DataDog, Prometheus, Grafana, AWS, AZURE

Our Culture

We don't just preach our values; we embody them in everything we do. We are committed to creating an environment that empowers, supports, and includes individuals, where trust, transparency, creativity, curiosity, and continuous improvement thrive on a daily basis.

About You

  • Proficiency in Terraform syntax and GitHub Actions configuration, including pipelines and job management using GitOps

  • Working knowledge of SaaS architecture concepts and designs.

  • Understanding of Kubernetes, including CLI usage and service re-provisioning

  • Ability to provision and set up metrics in DataDog, Prometheus and Grafana, along with managing alerts and silences.

  • Identify Service Level Indicators (SLIs) that align the team with availability and latency objectives.

  • Experience with Linux operating system configuration, package management, and troubleshooting.

  • Working experience with cloud environments like AWS, AZURE or GCLOUD and provisioning infrastructure there

If you're ready to make a lasting impact as a Senior Site Reliability Engineer and be at the forefront of revolutionizing Tricentis SaaS Products, don't miss this.

Our Culture

We don't just preach our values; we embody them in everything we do. We are committed to creating an environment that empowers, supports, and includes individuals, where trust, transparency, creativity, curiosity, and continuous improvement thrive daily.

Tricentis Core Values:

Knowing what we need to achieve and how to achieve it is important. Tricentis core values define our ways of working and the behaviours we model that creates an enjoyable and successful Tricentis life.

  • Demonstrate Self-Awareness: Own your strengths and limitations.

  • Finish What We Start: Do what we say we are going to do.

  • Move Fast: Create momentum and efficiency.

  • Run Towards Change: Challenge the status quo.

  • Serve Our Customers & Communities: Create a positive experience with each interaction.

  • Solve Problems Together: We win or lose as one team.

  • Think Big & Believe: Set extraordinary goals and believe you can achieve them.

You can look forward to:

  • Full-time permanent job

  • Informal and open start-up culture

  • A team of passionate professionals who are experts in their fields

  • Hybrid work environment (no core hours)

  • 25 days of paid time off

  • 4 days of paid Volunteering Leave per year to get involved in your local community or in a cause that matters to you

  • Meal allowance

  • Numerous events for employees (GIG - Tricentis annual Hackathon, Bug Festival, Magic the Gathering Afternoon, Diversity & Inclusion, Global Learning days, Training, Team Events, Company Events, …)

  • Employee Engagement/Wellbeing – recognition of excellence across all functions and levels; regular opportunities to celebrate and socialize (parties, sports events, BBQs) and much more.

About Tricentis:

Tricentis is a software company officially founded in 2007, with a primary focus on software quality assurance. Whether exploratory or automated, functional or performance, API or UI, as well as mainframes or custom applications or packaged applications, or cloud-native applications - our comprehensive suite of specialized Continuous Testing tools makes DevOps real by giving our clients the confidence to release on demand.

Tricentis has more than 1500 employees working in across over 20 global offices in US, EMEA, APAC serving over 2100 customers, and currently expanding our R&D centers to two new locations in the Czech Republic – Prague and Brno - Hybrid office environment.

Tricentis is proud to be an equal opportunity workplace. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran.