Business Operations Manager



Metro Manila, Philippines
Posted on Tuesday, June 18, 2024

Business Operations is a cross-functional team working across the global organization by partnering with senior leadership to ensure efficiency and alignment. The Business Operations Manager will assist with streamlining processes and workflows, analyze data, spot trends, and set the operational rhythm for the teams.

What you'll do:

  • Manage team coordination across a senior leader's business line​.
  • Manage the monitoring and improving of daily and recurring functions, efficiencies, and productivity across the organization​.
  • Build and verify efficient processes that meet Tricentis business needs for operational excellence​.
  • Help establish, measure, and monitor operational KPIs, conduct assessments, and facilitate the improvements needed. ​
  • Aid in creating alignment and synergy to ensure department-level success is contributing to the larger organization-wide goals.

Who you are:

  • Strong communication skills to effectively liaise with both senior and operational staff; excellent interpersonal and organizational skills​.
  • Ability to independently problem-solve; Assess data and information to identify problems and inefficiencies within their department​.
  • Ability to collaborate and support team members in a matrixed environment; ability to work independently and in a team setting​.
  • Ability to streamline processes and workflows and ensure efficient task management. ​
  • Ability to inspire and guide toward common goals; can motivate teams to achieve the desired outcomes​.
  • Ability to navigate culture and politics across multiple functions​.
  • Ability to work well under pressure; adaptable to change and evolving environments.

Desired Skills:

  • 3-5 years relevant experience.
  • Proficient in MS Office Suite, O365
  • Bachelor’s degree or equivalent combination of education and experience.

We offer:

  • Market competitive salary
  • Hybrid working model
  • Favourable working atmosphere in a rapidly expanding company
  • Personal and professional development
  • Permanent, full-time employment
  • And more!

At Tricentis, we strive for success while inspiring those around us by knowing what we need to achieve and how we’ll achieve it. Our core values serve as our guiding light to drive our every action and define our ways of working so that we can create and enjoy a successful journey and reach higher heights together.

  • Demonstrate Self-Awareness: Own your strengths and limitations.
  • Finish What We Start: Do what we say we are going to do.
  • Move Fast: Create momentum and efficiency.
  • Run Towards Change: Challenge the status quo.
  • Serve Our Customers & Communities: Create a positive experience with each interaction.
  • Solve Problems Together: We win or lose as one team.
  • Think Big & Believe: Set extraordinary goals and believe you can achieve them.

Tricentis is proud to be an equal opportunity workplace. Qualified applicants will receive consideration for employment without regard to race, colour, ethnicity, gender, religious affiliation, age, sexual orientation, socioeconomic status, or physical and mental disability and other statuses protected by law.