Over Night Tech position for group Addiction Treatment Residential Environment. This position maintains residency counts, handles clients complaints, monitors going/coming of environment, transports clients to/from treatment facilities as needed, and responsible for providing secure/safe environment for clients. Valid Drivers licenses is required, must be able to be insurance on Driver's Policy through company insurance (recent clean driving history is required).
Core Competencies
Skills
- Teamwork: collaborates well with other employees and works effectively in team-based environments.
- Integrity & Ethics: demonstrates ethical behavior, such as honesty and strong moral principles; avoids conflicts of interest.
- Service Excellence: strives to provide excellent service to internal and/or external customers by meeting and managing customer expectations.
Knowledge
- Quality: accurate, organized and thorough. Applies principles of continuous improvement.
- Safety: demonstrates commitment to working in a safe, prudent manner with complete regard for individual safety.
- Confidentiality: maintains the highest degree of confidentiality with working knowledge of HIPAA laws.
- Policy Compliance: adheres to company policy and procedure and applicable Joint Commission standards.
Position Specific Competencies
Skills
- Ability to maintain accountability, meet deadlines, and follow-through on tasks.
- Exemplary ability to make sound decisions in crisis or demanding situations.
- Must have high level of interpersonal skills, as position continually requires demonstrated professionalism, tact and diplomacy.
- Understands need for and maintains appropriate confidentiality at all times when interacting with clients, their families, visitors, referral sources and all other contacts.
Knowledge
- Must have a clear understanding of recovery and addiction
- Must be able to utilize EMR system
- Understanding of Trauma Informed Principles when interacting with clients and staff
Duties and Responsibilities
- Plans and carries out individual client support services.
- Maintains accurate and complete records for each assigned client.
- Engages in on-site recreational activities (i.e. pickleball, AA meetings, games) with clients during non-therapeutic hours
- Attend meetings and trainings as needed
- Ensures that all client guidelines are being followed
- Must be able to lift a minimum of 50 lbs. and be ambulatory without assistance
- Must complete required documentation in a thorough and timely manner.
- Responsible for doing luggage and room contraband searches as requested and report findings to CSS supervisor and Nurse on duty
- Reports client interactions to appropriate team members
- Support cleaning staff as needed
- Performs other duties as assigned.