Vice President of Customer Success

Avant-garde Health
Avant-garde Health

Sales & Business Development, Customer Service

Posted on Nov 10, 2026

About Avant-garde Health

We are a mission-driven organization that provides health systems, surgery centers, and physicians with comprehensive insight into their surgical care through our software and empowers them to improve their finances and deliver the best care possible to their patients. We integrate sophisticated analytics with deep industry knowledge. Avant-garde started in 2014 from the health care research at Harvard Business School led by Michael Porter and Bob Kaplan. We are thought leaders, and our work has been recognized and featured in publications like the Harvard Business Review and The Wall Street Journal. We are well capitalized and backed by leading VCs, including General Catalyst, Founder Collective, Fulcrum Equity Partners, and Tectonic Ventures.

Position Overview

Avant-garde Health is seeking an accomplished and strategic executive to serve as Vice President of Customer Success. Reporting to the Chief Operating Officer, this individual will be responsible for cultivating executive-level relationships across our client base, driving account growth and retention, and ensuring the consistent delivery of value across all engagements.

The ideal candidate will bring a strong track record of client success, deep expertise in the healthcare industry, strong analytical skills, and a demonstrated ability to lead and inspire teams. This role is highly cross-functional, requiring strong collaboration with Product, Data, and Sales teams to enhance customer engagement and scale our impact across a growing client portfolio.